Allergen details are not listed for most menu items. When an item does list allergens, it shows them on its page. If you have a food allergy, call the store before you order: do not rely on the order notes. Cross-contamination cannot be guaranteed in shared kitchens.
Help & Support
Need a hand with your order from Madent Al-Taybat Roastery? Quick answers below, or send us a message.
Common questions
Allergen and dietary info
Where is my order?
You can track your order in real time from the link in your confirmation email or SMS. Once it ships, tracking updates as the carrier scans the parcel. If the tracking has not moved for several days, contact the store directly.
Refunds and cancellations
You can cancel within 5 minutes of placing an order from the order tracking page. After that, contact the store to request a refund. Refunds appear on your card within 5 to 10 business days.
Contact Madent Al-Taybat Roastery
For urgent issues with an order or a shipment, please call the store directly.
Allergy notice: our facility handles tree nuts, peanuts, sesame, dairy, eggs, wheat, and soy. Cross-contact is possible in any item, even ones without these ingredients. If you have a food allergy, please call the store before you order or visit.